Privacy policy

We take the protection of your personal data seriously. This policy explains how IPTV Guide collects, processes, and uses your information when you visit our website, in line with the EU General Data Protection Regulation (GDPR).

Controller

IPTV Guide
Email: contact@iptv-guide.eu

Data we collect

When you access our website, your browser automatically sends certain information to our server: IP address, date and time of access, browser type and version, operating system. We process this data to deliver the site securely and ensure system stability. Legal basis: Art. 6(1)(f) GDPR.

Cookies

We may use cookies and similar technologies. Strictly necessary cookies provide basic website functionality such as language preferences. You can restrict or delete cookies in your browser settings.

Cloudflare

Our website is served through Cloudflare. Cloudflare may process certain access data to ensure site availability and security. More information: Cloudflare Privacy Policy.

Live chat (Tawk.to)

We use Tawk.to for live chat support. When you use the chat, your IP address and messages may be processed by Tawk.to. More information: Tawk.to Privacy Policy.

Contact

If you contact us by email or live chat, we store the data you provide to handle your request.

Sharing data

We do not sell your personal data. We share data with third parties only where required by law or where you have given clear consent.

Your rights (GDPR)

• Access your personal data (Art. 15)
• Rectification (Art. 16)
• Erasure (Art. 17)
• Restriction of processing (Art. 18)
• Data portability (Art. 20)
• Object to processing (Art. 21)
• Lodge a complaint with a supervisory authority (Art. 77)

To exercise your rights, contact us at contact@iptv-guide.eu.

Last updated: April 2026